Published 07.10.2020 Deadline: 19.10.2020 at 12:00
The Permanent Representation of Denmark to the EU is hiring for a position as IT support specialist. (local staff contract)
As our new colleague, you will be responsible for IT-support operations at the Representation. You will perform operational and developmental tasks and will ensure the local implementation at the Representation of the global IT strategy of the Danish Ministry of Foreign Affairs. Tasks also include supplier management and IT purchases. Within normal office hours, you will act as service desk for colleagues from the representation and the embassy as well as for colleagues on travel from Copenhagen. The 24/7 IT support service of the Ministry of Foreign Affairs takes over outside normal office hours. The position also implies servicing and quality assurance of IT installations in Danish delegation premises in Brussels, Luxembourg and Strasbourg as well as in the official Danish residences in Brussels. The position entails close cooperation with the IT services unit in Copenhagen as well as with the Head of Administration at the Representation.
The Ministry of Foreign Affairs and the Danish diplomatic representations operate on a number of platforms and with extensive use of mobile solutions. Relevant platforms are Windows 10, Microsoft Exchange, Active Directory, Microsoft Office Professional Plus 2016 and Sharepoint. We lay great emphasis on security awareness pertaining to the risks that implementation of IT-solutions entail.
We will hire a colleague who is open-minded and very keen on seeing the possibilities and the potential that IT-systems and their user-friendly implementation can bring in promoting efficiency in a highly professional organisation. As IT support specialist, we expect you to be service-minded, good-humoured, flexible and ready to meet customers at their very different levels of IT competences. Workdays may vary in length and may occasionally entail phone support outside normal office hours, but will as a general rule respect the working time norm of 37 hours/week.
Experience from previous IT support functions and relevant education will be an asset, but if your IT-profile is more self-taught and you feel highly motivated by the proposed position, you should not hesitate to send an application.
Working languages are Danish and English. Command of French is also an asset.
For questions please contact the Head of Administration, Mr. Christian Hagelin (+32 02 233 08 91 or e-mail: firstname.lastname@example.org)
This is a position offered for local recruitment according to compensation levels reflecting local conditions. The salary will reflect your qualifications, relevant experience and proven work-related results. The position is a full time employment.
Application and recruitment process
To apply for the position, please send your application in one PDF-file including cover letter, CV, proof of relevant education, recommendations and references in English to the Representation at email@example.com and copy to firstname.lastname@example.org. Please indicate “IT support specialist” in the e-mail title field.
Deadline for application
19 October 2020 at 12:00.
The Permanent Representation of Denmark to the EU and the Embassy of Denmark in Belgium act under the authority of the Ministry of Foreign Affairs of Denmark and are part of the Danish network of diplomatic representations abroad. The Permanent Representation cares for Denmark’s interests in the European Union. It has posted staff from all Danish ministries reflecting the many policy areas, on which the EU is active. The Embassy of Denmark in Belgium cares for the bilateral relationship between Denmark and Belgium in which consular affairs, political and economic exchanges, export promotion and cultural activities are important parts. More information is available on um.dk, eu.um.dk and belgien.um.dk.